UK Shipping

For shipping in the UK, there are three levels

• Free - Second Class Post (3-5 days)*
• Standard - First Class Post (1-3 days)*
• Premium - Special Delivery (next day)**

*Estimated shipping times are not exact and may vary.

**Special delivery items will be delivered the next day after your item is shipped, this may not necessarily be the next day after placing your order.

Overseas Shipping

For shipping to the destintations outside of the UK, there are two levels

• Standard - Standard Airmail (5-14 days)
  
• Premium - International Airmail Signed For (5-14 days)*

For deliveries outside of the EU, there may be a customs charge for local tax and/or duty which the buyer is reponsible for, UK VAT is not charged on orders delivered outside of the EU. Packages may be held at customs until payment is made.

*International Airmail Signed For packages will require a signature on delivery.

More Information

We will normally send your items within 7 working days. If your item is not in stock, we will contact you by e-mail with an estimated delivery date.

Returns

We believe that you should be completely happy with the product that you have bought. In the unlikely event that you are not satisfied, you can contact us within 7 days to arrange the return of your item. Once your item is returned in it's original packaging and unused and at your own expense, we will refund the cost of the item, excluding any postage costs. This does not affect your statutory rights.

All our items are checked before dispatch to make sure that they are of the highest quality. If your item is faulty for any reason, then please contact us within 7 days to arrange a replacement. Once we have received the faulty item, a replacement will be send. The postage for this replacement is free of charge. If you would prefer a refund for faulty goods the full amount, excluding shipping costs will be returned.

These Conditions may be altered at any time, without notice. Please check back regularly.